Phyllis is pelican who works at the Town Hall in the town. She is grumpy unlike her sister, Pelly, and talks rudely under her breath. Phyllis works the night shift of the Town Hall. She works the Civic Center, where you can get updates of the quality of your town, complain about villagers, donate to less-fortunate towns, or change the town tune. She also runs the Mail counter where you can send letters.